Shipping policy
Shipping Policy
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is confirmed, you will receive a confirmation email with your order details.
If we experience a high volume of orders, processing times may be slightly delayed. We will notify you if there are any significant delays.
2. Shipping Time & Delivery
Delivery times vary depending on your location:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to external factors such as courier delays, weather conditions, or customs processing.
3. Shipping Charges
Shipping fees are calculated at checkout based on your location and order size.
- Free shipping may be available on orders above a certain value (if applicable).
- Any additional charges such as customs duties or taxes (for international orders) are the responsibility of the customer.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your package in real time.
5. Shipping Locations
We currently ship to:
- All locations within India
- Selected international countries (if applicable)
If your location is not serviceable, we will notify you promptly and issue a refund if payment has been made.
6. Delays & Issues
While we strive to deliver your order on time, delays can occasionally occur due to unforeseen circumstances. We appreciate your patience and understanding.
If your order is significantly delayed or lost, please contact us at:
[your support email/contact]
7. Incorrect Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
8. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos (if applicable), and we will assist you with a replacement or refund.
9. Contact Us
For any shipping-related questions or concerns, feel free to reach out:
Email: [your email]
Phone: [your phone number]